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Using Max Diff to Find Out What Respondents Are REALLY Thinking
Have you ever seen a survey response like this? This type of response is referred to as straightlining. It occurs when respondents are in a hurry, or if they actually feel everything is important....
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How to Measure Attitudes With Semantic Differential Questions
The power of surveys for measuring hard data is well known (especially here at SurveyGizmo). But what happens when you want to measure attitudes or feelings with a survey? To get the most accurate take...
View ArticleA Quick Way to Show Only Relevant Survey Questions Using Logic
The path to completing a survey isn’t always linear. Sometimes there are hidden passages, trap doors, and secret rooms that only a few respondents need to access. When you want to make sure your...
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How to Use Customer Satisfaction Surveys the Right Way
Companies run customer satisfaction surveys to find out how their customers really feel about their products and services, or at least that’s why they should run them. Some companies, instead of using...
View ArticleCustomer Satisfaction Q&A
Our recent article on doing customer satisfaction surveys the right way prompted us to sit down with our own customer support manager, Taylor Morgan, to get her input on how to properly survey your...
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5 Mistakes to Avoid Before Launching Your Survey
When creating a survey, it’s typical to focus on writing questions, adding vibrant colors, and pouring over the beautiful results charts that you get from the results. But between creating an engaging...
View ArticleHow a CRM Integration Can Help Your Survey Data Work Harder
Even the most powerful survey software can be limited when the right people don’t get the right information at the right time. To make this happen, you need integrations that let all your relevant...
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Why You Need to Prepare an Online Questionnaire Like You’re Preparing for a Date
You and your co workers have decided to send out an online questionnaire to your customers. That’s good! You’ve taken your first step in to a larger world! Before you get carried away about the dozens...
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Using a Survey Tool for Educational Innovation
Educators have a tough job. Between the challenges of standardized tests, parental involvement, and actually getting some teaching done, no-nonsense tools that help get the job done can only make their...
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32 Great Reasons to Create a Survey
We don’t need much of an excuse to create a survey here in the SurveyGizmo offices. (As a matter of fact, I created a survey to ask our employees for their input for this article.) What creating all...
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