Hi everyone! Your friendly neighborhood Survey Wizard here. It’s hard to believe, but I have been working directly with SurveyGizmo’s customers for well over two years. This makes me something of an old dragon around the support team, and the most senior SuperHero.
There are some perks. Everyone fears and respects an Elder Wizard. I get my pick of desks. I have more Nerf Guns than anyone else. Most importantly, though, I know SurveyGizmo like the back of my hand. It should come as no surprise that there are questions I have answered a hundred times or more.
One question I hear often is, “How do I collect contact information for a follow-up/contest entry/mailing list full of fuzzy kittens, while still keeping the survey data anonymous?”
As you probably know, we have a super easy way to make sure all your data can’t be connected to the respondents who supplied it. Is this news to you? It is called anonymous surveys and you can hop on over here to learn how to set it up on your next survey!
Part of what makes this work is that once it’s turned on, it’s on for the whole survey and cannot be turned off.
However, as I said earlier, there are certainly times when you’ll need contact information for your respondents, even in an anonymous survey. So here’s how to gather this important data with SurveyGizmo!
Once you have your anonymous survey set up, you’ll need to create a second survey, or SurveyGizmo Contact Form. The second survey will need to include any personal questions you need to ask to deliver the promised item. Depending on your circumstance, you may need:
Once you’ve added your questions, go ahead and open the distribute tab and open the second survey. Make a copy of the link for this survey; you’ll need it in a just a moment.
Now go back to your original survey, and at the end, add a yes/no radio button question that asks if the respondent would like to be contacted or receive the offered incentive. Some examples are:
You should inform respondent that their survey responses will remain confidential. Here is what we like to say “Your contact information will not be connected to your survey responses in any way.”
Next,
Regardless of what online survey platform you are using, it is important to remember to inform respondents about your use of the data and your pledge of confidentiality. That way, you get the information you need without compromising confidence in data security.
Now, here are those fuzzy kittens you have been waiting for!
